2016-2017 Faculty Handbook

Appendix A

Access Services for Students with Disabilities

Contact for the Office of Access Services

Director of Access Services

Ocala Campus, Bryant Student Union, Room 204F

3001 S.W. College Road

Ocala, FL 34474-1455

352-854-2322, ext. 1580, fax 352-873-5882


About Access Services

The College is committed to providing equal educational opportunity and full participation in all College activities, programs, and services for students with disabilities. Access Services partners with students, faculty, staff, and the community for student success. Students with disabilities are encouraged to register with Access Services. Access Services offers students a wide range of services and resources for students with disabilities. Access Services helps students engage in courses, programs, services and activities of CF. They provide guidance, advising, support, programs, and resources to help students overcome obstacles, build confidence, self-advocate, and attain success.

Their services include, but are not limited to: appropriate classroom and testing accommodations; academic, career, and personal guidance; sign language interpreters; and adaptive computer software and hardware. The College fully supports and ensures compliance of the Americans with Disabilities Act (ADA) of 1990, Section 504 of the Rehabilitation Act of 1973, and all other pertinent federal, state, and local disability anti-discrimination laws. For more information visit their website www.cf.edu/access or email colleliv@cf.edu, or call 352-854-2322, ext. 1580. Access Services is located at the Ocala Campus, Bryant Student Union, Building 5, Room 204. Arrangements can be made to meet with students, staff, or faculty at any of the college’s locations.

Procedures for Access Services

Receiving a Request for Accommodations

Access Services instructs students to make arrangements to meet with their faculty during the faculty member’s office hour to discuss their eligibility for accommodations. Access Services emails faculty a Faculty Accommodation Notice (FAN) that provides detailed information related to a student’s accommodations. Faculty of deaf students will be sent information prior to the start of the semester about the interpreter and other deaf issues. If you have any questions about the accommodations, contact the director of Access Services (colleliv@cf.edu or ext. 1580). Students requesting accommodations without a FAN or eligibility letter should be referred to Access Services. In some instances, faculty members sometimes contact Access Services regarding students they feel might benefit from additional support or resources; Access Services staff can provide assistance/referrals.


It is essential that information about disability status be kept confidential. At no time should the class be informed that a student has a disability, except at the student’s request. All information that a student gives to the faculty member is to be used specifically for arranging reasonable accommodations for the course of study. We recommend that students bring the Faculty Accommodation Notice to faculty during office hours or by special appointment. At that time, arrangement of accommodations can be discussed in private.

Note-Taker Accommodations

Some students are eligible for a Note-Taker accommodation; faculty will receive a Note-Taker Request Packet for any students for whom this is an approved accommodation. The packet will contain instructions for recruiting a volunteer note-taker during the first class period or as soon as possible after receiving the request. Consider offering extra credit or service learning credit to this volunteer. Access Services will provide you with a supply of carbonless, lined paper for the volunteer to use. If you fail to get a response from your class after at least two announcements, please contact Access Services immediately. Make every effort to protect the confidentiality of the student throughout the note-taker recruitment process.

Testing, Quiz, and In-class Assignment Accommodations

Advance planning is essential for testing, quiz, and in-class assignment accommodations -- more than 300 students with disabilities receive accommodations each semester. At the beginning of the semester (and/or as early as possible) students and faculty should discuss arrangements for accommodations. It is recommended that students bring their syllabus to Access Services and make arrangements as far in advance as possible. Accommodations include, but are not limited to: extended time, low-distraction or private space, readers, scribes, and adaptive technology.

Ocala Campus

Accommodations are provided at the Bryant Student Union, Access Services, Room 204. It is a collaborative process between the student, faculty, and Access Services.

Here are some important steps to remember:

  • Students are responsible for discussing with faculty their intentions to utilize their accommodations for tests/quizzes/assignments at least 5 business days in advance.
  • Students are responsible for notifying Access Services of their intentions to utilize their accommodations--low-distraction testing space fills quickly; minimum of 5 business days advance notice is recommended.
  • Faculty completes and submits a Test/Quiz/Assignment Instruction Form for Access Services (available through Access Services or via the website).
  • Exams are typically scheduled to be taken at the regular class time. Alternative days or times for exams are collaborated between Access Services and with the instructors expressed permission.
  • Faculty are responsible for providing the exam to Access Services. Exams may be emailed or hand delivered to Access Services; or in the case of computerized exam pass codes, these can be provided via email to Access Services (colleliv@cf.edu).
  • Access Services is responsible for facilitating accommodations.
  • Completed exams are scanned and returned to faculty via email or are hand delivered.
  • For all other campuses: Citrus, Levy, and Hampton Campuses, accommodations are provided by the Testing Center and should be contacted directly for coordination and implementation.

Examples of Physical Accessibility Accommodations:

  • parking, buildings, classrooms, restrooms
  • change in classroom layout or priority seating
  • accessible tables and chairs for classroom
  • permission to use service animals on campus.

Examples of Academic Adjustment Accommodations:

  • alternate formats for examinations: extended time (usually time and one half), low-distraction location, scribe and exam reader services
  • course substitutions.

Examples of Auxiliary Learning Aid Accommodations:

  • audio or .pdf format textbooks
  • class notes from a volunteer or paid note-taker
  • photocopies of overheads, printouts of PowerPoint presentations
  • permission to audio record lectures
  • American Sign Language interpretation
  • loans of FM listening systems
  • assistive hardware (large screen computer monitors, CCTVs)
  • assistive software (screen readers, screen enlargers, speech recognition).

How does the process of accommodation typically work?

  • disclosure by student (and referral to Access Services)
  • documentation from professional
  • determination of eligibility
  • faculty/staff accommodations notification
  • facilitation or provision of services
  • feedback from student and faculty.

To be eligible for services and accommodations, students must register with Access Services by providing the coordinator with specific, appropriate documentation regarding their disability. All student disability documentation remains confidential with Access Services. To determine reasonable accommodations, Access Services may seek information from appropriate college personnel regarding essential standards for courses, programs, services, activities and facilities. Students, and the practitioners directly involved in assessing the student’s disability, may provide recommendations for accommodations. Final determination of reasonable accommodations will be made by the college’s Access Services Office.

How Faculty Can Support All Students with Disabilities

Syllabus Statement

It is important that faculty include in each syllabus the following statement asking students to inform them of any special needs to ensure that those needs are met in a timely manner.

The College of Central Florida is committed to providing learning experiences that are accessible to all. If you have disabilities that may impact your learning or participation, contact Access Services to discuss possible accommodations. Access Services may be reached by calling 352-854-2322, ext. 1209 or by email colleliv@cf.eduFor more information visit their web page at www.cf.edu/access. Assistance for students is available at all CF locations.

A further recommendation is that the faculty member read the statement aloud during the first week of class. This approach demonstrates to students that you are someone who is sensitive to and concerned about meeting the needs of all students you teach. Furthermore, it affords students the opportunity to make their accommodation needs known to you early in the semester.

Textbooks, Course-Packs, and Syllabi

Please make your book selections, compiled course-packs, and syllabi available in a timely manner. Textbooks with DVDs and online video content MUST have captions. If the publisher does not incorporate a caption feature, select another text for your course. Students, who have visual impairments (blindness or low vision) or learning disabilities affecting their reading rates and comprehension, may require printed materials that are transformed into alternate formats. Conversion of text into large print, audio format or Braille can be a time consuming process, taking weeks or months. Your syllabus is required to determine the extent to which each text will be used and the order in which reading assignments will be completed. Some students will rely on having printed material scanned and saved into a computer format that can be accessed via screen reading software. If you are collating various journal articles and portions of books into course-packs for distribution, please use original copies or make a copy that is as clean as possible. Creating course-packs using poor quality copies makes it impossible for character recognition software to decipher images as readable text. If material included in course-packs is not of top quality, Access Services will need to borrow your originals for scanning.

Films and Videos In-classroom or Online

When selecting and ordering instructional videos or DVDs, faculty MUST select programs available in a closed-captioned format. Closed captioning displays the dialogue, narration and sound effects of a video program as words on a television screen, similar to subtitles on a movie. An instructor may not know in advance if a deaf student will be in a class; therefore, all materials should be accessible before a class starts. Online video resources to be used by students, whether created by the textbook or media publisher, a non-college website, or a CF faculty member must have captioning or a text equivalent available for students at the beginning of the semester. Access Services will not create captioning or text equivalents for faculty members. If the desired materials are not available in closed-captioned format from the media publisher, faculty should then:

  1. Check with the Described and Captioned Media Program. This is a program funded through the U.S. Department of Education that has a collection of 4,000 + open captioned videotapes available for free loan (http://www.dcmp.org/).
  2. Contact Access Services and your dean about the possible selection of a captioning vendor. Understand the cost (up to $7 per minute), the copyright permissions process, and the time involved in completing post-production captioning, may delay or prevent use of the video during a current semester.

Eligible Programs

At CF qualified students with disabilities participate in nonsegregated programs and courses. Students with disabilities may be eligible for services in all areas of the college including:

  • A.A., A.S., B.S., B.A.S. degree and college credit certificate programs
  • vocational certificate programs
  • dual enrollment
  • continuing and adult education courses and programs.

All faculty and staff have a role to play in providing this equal educational opportunity. Although based at the Ocala Campus, Access Services can meet with students and faculty for consultation at all CF locations. The director of Access Services works with faculty and staff to facilitate services and accommodations for students with physical, sensory, cognitive and psychological disabilities.


  • Section 504 of the Rehabilitation Act of 1973 states that: “No otherwise qualified person with a disability in the United States . . . shall solely by reason of . . . disability, be denied the benefits of, be excluded from participation in, or be subjected to discrimination under any program or activity receiving federal financial assistance.”
  • Section 504 defines a qualified person with a disability as one: “Who meets the academic and technical standards requisite to admission or participation in the education program or activity.”
  • The Americans with Disabilities Act (ADA) of 1991 and its amendments of 2008 define a person with a disability broadly as: “Any person who (1) has a physical or mental impairment that substantially limits one or more major life activities, (2) has a history or record of such an impairment, or (3) is regarded as having such an impairment.”
  • Accommodation: Is any appropriate and reasonable alteration to a course, program, service, activity, or facility that enables a qualified student with a documented disability to have an equal educational opportunity while maintaining the academic integrity of the learning environment.