2016-2017 Student Handbook

Access and Counseling Services

Access and Counseling Services offers a wide range of services and resources for students. We provide counseling, coaching, advising, support, programs and resources to help students overcome obstacles, build confidence, self-advocate and attain success. We help students engage in courses, programs, services and activities at CF.

We are committed to providing equal educational opportunity and full participation in all college activities, programs, and services for students. The college fully supports and ensures compliance of the Americans with Disabilities Act, ADA, of 1990, Section 504 of the Rehabilitation Act of 1973, and all other pertinent federal, state, and local disability anti-discrimination laws. Our services include, but are not limited to, appropriate classroom and testing accommodations; academic, career, and personal coaching; sign language interpreters; adapted computer access; and cultural programming.

Students with disabilities are encouraged to contact Access Services. Accommodations are custom designed to meet the needs of the student; they may relate to physical access, auxiliary learning aids or programmatic and classroom academic adjustments. Auxiliary learning aids may include American Sign Language interpreters, scribes, audio textbooks from Learning Ally, CCTV, and various adaptive hardware and software including large screen monitors and computers with enlarging software, screen reading software and dictation software. Academic adjustments may consist of testing modifications and/or course substitution.

Professional counseling services are also available for all students who are experiencing emotional, psychological, relationships, stress, anxiety, PTSD, and other life issues. Services are provided by Florida licensed mental health clinicians.

The Office of Access Services is located in the Bryant Student Union, Room 204, on the Ocala Campus. For more information, visit the Access Services office, email access@cf.edu or call 352-854-2322, ext. 1209, 1523 or 1580. Arrangements can be made to meet with students at any of the college’s locations.


The CF Student Assistance Program (SAP) is a confidential resource for assisting students who may have personal problems which could affect their school, work or home lives and would prefer the professional counseling services to be provided from an outside of the college source. Services are free to all active CF students.

SAP provides early intervention and professional assessment to best meet the needs of the student. The SAP is managed by Bay Care Life Management, a not-for-profit health management organization located in Clearwater. In order to access services, a student can call a toll-free helpline, 1-800-878-5470, during regular business hours Monday through Friday from 8:30 a.m.–5 p.m. For crisis situations which occur after hours, on weekends or holidays, a student can call the same number and the therapist on duty will be paged and will promptly respond to the call.

Components of the SAP address a broad spectrum of behavioral health needs, including mental health and substance abuse issues to include:

Problem Identification/Assessment and Referral. Based on telephone communication and/or face-to-face meeting, the student's presenting problem(s) is identified, the individual is assessed and an appropriate plan of action is developed.

Crisis Intervention. This service offers post-crisis assessment and intervention services to students who have experienced crisis situations.

Short-term Problem Resolution. This type of counseling is offered when resolution of the presenting problem can be resolved within the initial counseling sessions.

Monitoring and Follow-Up Services. Appropriate monitoring of student's progress and satisfaction.

Consultation with Appropriate Leadership. Providing individual consultation to campus leadership, regarding screening and the appropriate referral of students to the SAP.

The Office of Counseling Services is located in the Bryant Student Union, Room 205B, on the Ocala Campus. For more information visit the Counseling Services office, email ballardm@cf.edu, or call 854-2322, ext. 1760.